Backdrops: questions & answers
Practical answers about COOSIC backdrops and order requests.
What does COOSIC make?
COOSIC is a print-on-demand backdrop brand. Explore printed designs for photography, celebrations and creative settings.
Which backdrop size should I choose?
The online designer supports 30 × 40, 40 × 60, 40 × 50, 60 × 80 and 60 × 90 inch backdrops (height × width). Select the size that fits your setup.
Can I upload my own image?
Yes. Sign in to upload JPG, PNG or WebP images, add text, rotate layers and change the background. Recommended artwork for all five sizes is 5315 × 3986 px (width × height). You can preview and save your design, then add it to your cart.
Do I need an account to order?
Yes. You can browse before signing in. You must register or sign in to create a custom design and submit an order request.
Will placing an order charge me or start production?
Submitting an order first saves an unpaid request. Open the order in My account to calculate or confirm shipping and tax, review the final total, and choose an available payment method. Payment is collected only after you authorize it at the payment provider. You can cancel before payment is received; paid orders require support for changes or refunds.
Can I buy through Walmart, Amazon or TikTok Shop?
Yes, Walmart shopping is available for variants with a configured link. Select a pattern and size, click Walmart, and confirm the seller notice. A grey button means no link is available for that variant. Amazon and TikTok Shop are coming soon.
How should I care for my backdrop?
Follow the material and care information on the specific product page and supplied label. Do not assume a backdrop is machine washable.
How can I check an order or contact support?
Sign in to My account to view order status, manage shipping addresses and create or view support tickets. Support updates are available inside your account.